Data Deletion Request

Your Right to Data Deletion

At Force Media, we respect your privacy and your right to control your personal data. You can request the deletion of any personal information we have collected about you through our services, including data collected via:

• Our website and contact forms
• WhatsApp Business communications
• Meta (Facebook/Instagram) integrations
• Email communications
• Marketing campaigns

How to Request Data Deletion

What Data Will Be Deleted

Upon receiving a valid deletion request, we will delete:

• Contact information (name, email, phone number)
• WhatsApp message history and interaction data
• Communication preferences and opt-in records
• Any profile information collected through Meta platforms
• Marketing and analytics data associated with your identity

Processing Time

We are committed to processing your data deletion request promptly:

• Acknowledgment: Within 48 hours of receiving your request
• Completion: Within 30 days of verification
• Confirmation: You will receive an email confirming the deletion

Data We May Retain

In certain circumstances, we may be required to retain some data for:

• Legal compliance and regulatory requirements
• Fraud prevention and security purposes
• Completing any pending transactions
• Resolving disputes or enforcing agreements

If any data must be retained, we will inform you of the reason and the expected retention period.

Third-Party Data

If you have interacted with our services through third-party platforms (WhatsApp, Facebook, Instagram), please note:

• We will delete data stored in our systems
• For data stored by Meta or WhatsApp, you may also need to submit requests directly to those platforms
• Visit Facebook's data deletion page for Meta platform data